General conditions

Read these conditions carefully

These General Conditions of Use, Conditions of Sale and Privacy Policy, regulate the use of the website, www.intermaquinas.online, of which L´ESTANQUER 2002, SL is the owner.

L'ESTANQUER 2002 SL, is a Spanish limited liability company domiciled in San Francisco nº119, Benicarló (Castellón) Spain, registered in the Mercantile Register of Castellón, in Volume 119, Book 683, Folio 159, Section 8, Sheet CS-19200, with 1ª Registration, with CIF number B12587523.

These conditions establish the rights and obligations of all users of L´ESTANQUER 2002, SL, in relation to the products and services that we offer through our website www.intermaquinas.online

1. Obligations of the User.

1.1 The user agrees, in general, to use the website www.intermaquinas.online, to acquire the articles and use each of the services diligently, in accordance with the law, morality, public order and the provisions of these general conditions, and must also refrain from using them in any way that may prevent , damage or deteriorate the normal functioning and enjoyment of the web by users or that could injure or cause damage to the goods and rights of L´ESTANQUER 2002, SL to its suppliers, users or in general to any third party.

2. Articles and Services.

www.intermaquinas.online, reserves the right to decide, at any time, the articles that are offered to users through the web.
Likewise, L´ESTANQUER 2002, SL (www.intermaquinas.online) reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different types of articles offered on the web.

The products included in www.intermaquinas.online will correspond in the most legible way possible that the web display technology allows to the articles actually offered. The characteristics of the articles and their prices that appear on www.intermaquinas.online are in euros and include VAT, unless otherwise indicated.

3. Procedure and Form of Payment of the Articles.

3.1 The User who purchases a product through the web www.intermaquinas.online must make the payment through the payment systems specifically detailed on the web, the client at the time of placing the order will be able to see before the confirmation of the same, the exact amount of the shipping costs to national territory within the peninsula These can differ enormously for the islands or outside the national territory. Therefore, we ask that all users who are outside the national territory or peninsula contact us to know the accuracy of these.

3.2 L´ESTANQUER 2002, SL (www.intermaquinas.online), it will send along with the order, the delivery note where it will specify the item that the user has purchased through the web.

SERVICES

VIA TERRESTRIAL

UP TO 2 KG: - €

FROM 2 TO 5KG: - €

FROM 5 TO 10KG: - €

FROM 10 TO 15KG: - €

FROM 15 TO 20KG: - €

This fork is merely indicative, since given the multiple configurations of weight and dimensions of the different products that we offer it is impossible to calculate accurately, apart from the promotions in which the shipment is specified free or already included. In any case, please contact us to confirm the expenses, especially outside the peninsula and / or the national territory.

To contact us you can do it through the phones 964 47 35 04 . To our email: [email protected].

4. Return policy.

Returns in exercise of the right to desist from the purchase

All products purchased at “www.intermaquinas.online ”may be returned and reimbursed, provided that you inform us of your intention to return the purchased product / s within a maximum period of 14 working days from the delivery date and that the rest of the conditions established in this section.

L'ESTANQUER 2002 (www.intermaquinas.online) will only accept returns that meet the following requirements:

If the product you have ordered does not satisfy you, if the customer decides to exercise the right of withdrawal, the cost of return and any damage to the product or merchandise will be paid by the customer. In this case, L'ESTANQUER 2002, SL may recommend the delivery of another item of equal or superior quality to the one acquired (always with the client's consent), in which case the customer will pay or recover the difference, having to assume the new charges of shipping and the return of the other product. The withdrawal will not proceed on merchandise or orders that can be considered for their special characteristics as requested by the client.

Once you have received the item and after examining it, we will inform you if you are entitled to a refund of the amounts paid for the item (s) purchased. In case of exercise of the right of withdrawal, the customer will be required to bear the return costs, L´ESTANQUER 2002, SL being obliged to return the amount paid in the purchase including the costs of the first shipment.

The return will be made as soon as possible and, in any case, within a period of 14 working days from the date you notified us of your intention to withdraw. The return will be made by bank transfer, to an account where the owner of the same is the person who placed the order, these data must be sent by the customer by email. You will bear the cost and risk of returning the products to us, as indicated above.

The exchange or return of those products that are not in the same conditions in which they were received, or used beyond the mere opening of the product, installed and used by the customer or returned without the original factory packaging, in the If this is not the case, the product will suffer a depreciation or those goods that are returned incomplete, both in their main elements and accessories.

This is without prejudice to the rights granted to consumers by law.

Returns of defective products

In case of defective products, www.intermaquinas.online will proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

In case of defective product the seller responds of the lack of conformity that is manifested during two years from the delivery of the product.

In cases where you consider that at the time of delivery the product does not conform to the provisions of the contract, you should contact us immediately through our contact form [email protected], providing the product data as well as the damage it suffers, in some cases we will ask you to send us a photo of the damage.

Upon receipt of the notification www.intermaquinas.online will contact you to inform you about how you should proceed, and by which courier agency you should do it (in the event that it is returned). The return or replacement of the article will be made as soon as possible and, in any case, within 14 working days following the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate.

You must return the product to the address indicated on the delivery note that received the order, providing the following information:

1. Personal information

2. e-mail

3. Order number

4. Date of receipt of the order

5. Return date

In the event that the product (s) can not be substituted, the amounts paid for those products that are returned, due to some defect or defect, when it actually exists, will be reimbursed in full, including the shipping costs when the purchase was made. and the return expenses.

The refund will be made by bank transfer.

If you have any questions, you can contact us through our mail [email protected] or by calling 964 47 35 04.

The rights recognized by current legislation are safe

You can use the following form to proceed with the return:

Return form

 

5. Customer Service.

5.1 For any incident, claim or exercise of their rights, the User may send an email to the address [email protected] or call 964 47 35 04.

 

6. Home delivery service.

6.1 The territorial scope of sales through www.intermaquinas.online is exclusively for the territory of mainland Spain, the Balearic Islands and mainland Portugal, so the delivery service will only be for that territory. Items purchased through the web will be sent to the delivery address indicated by the customer once the payment has been verified, with the maximum delivery time being fourteen (14) working days.

If treated in other countries, you must call and specify conditions.

6.2 In order to offer an optimal delivery service, we remind you that it is the customer's obligation to check that the package received is in good condition at the time of delivery. In the event that you notice any anomaly in the packaging (bumps, dents, scratches, etc.), you must notify the carrier before signing the delivery, and note
in the observations of the delivery note, the defects found. This is an essential requirement to be able to process any incident with the transport insurance company. If this process is not carried out, it will be difficult to process warranty replacements.

* In shipments to the Canary Islands customs expenses (both import and export) will be borne by the final customer.

7. Intellectual and Industrial Property.

7.1 The User acknowledges that all the elements of the website, texts, images, designs, trademarks and contents are protected by intellectual and industrial property rights of L'ESTANQUER 2002, SL or third parties, and that the General Conditions do not attribute to it to said industrial and intellectual property rights, no other right other than those specifically contemplated therein.

7.2 In no case may the user reproduce, transform, modify, distribute, rent, lend, make available, or allow access to the public through any form of public communication of any of the elements referred to in the previous paragraph. The User must use the materials, elements and information that he accesses through the use of the web only for his own needs, committing himself not to carry out, directly or indirectly, a commercial exploitation of the materials, elements and information obtained through the same.

L'ESTANQUER 2002, SL will interpose legal actions, in the case that the rights are used for purposes unrelated to the activity of the owner, likewise the transformation or alteration of the website without its authorization is also prohibited.

7.3 The client must refrain from evading or manipulating any technical device established by www.intermaquinas.online or by third parties on the web.

8. Data Protection.

8.1 Data protection

The personal data that can be obtained through contact forms on this website or by receiving emails, are treated with the utmost confidentiality and will only be used to meet requests for information or inquiries. When a registration is made on the web or a product is purchased, the customer's data will be incorporated into a file created by www.intermaquinas.online to meet the commitments derived from the relationship with our clients. www.intermaquinas.online may communicate the customer's personal data to machinery suppliers, in order to make it possible to ship the product.

The client can exercise their rights of access, rectification, cancellation and opposition, at our email address [email protected] Copy of DNI attached.

8.2. The answers marked with * in the registration form are mandatory. In the case of not filling in these fields, it will prevent the purchase of the selected products from being made.

9. Passwords

9.1 L´ESTANQUER 2002, SL (www.intermaquinas.online) will facilitate the use of personal passwords to the user who registers as such on the website. These passwords will be used to access the services provided through the Website. The user must keep the passwords under his sole responsibility in the strictest and absolute confidentiality, assuming, therefore, any damages or consequences of any kind arising from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the user. The User agrees to notify L´ESTANQUER 2002, SL (www.intermaquinas.online) immediately any unauthorized use of your password, as well as access by unauthorized third parties to it.

Social Login is a Facebook login application and L'Estanquer 2002 SL does not save personal data on its server. Per Facebook policy, the user's postback URL or data removal instructions URL must be provided. Here are the steps to take to remove your information from our app.

1. Go to settings and privacy of your Facebook account and click on “Settings”.

2. Enter the "Security and login" option

3. Look for the “Apps and websites” section and you will see all the applications and websites that you have linked with your Facebook account.

4. Find and click on “Social Login” in the internal Facebook search engine.

5. Scroll down to the “delete” option and click on it.

6. Done, you have successfully deleted your account activities in our app.

10. Cookies.

10.1 That your browser accepts cookies is essential to use the shopping cart, cookies are files that are transferred to the hard drive of the client's computer, so that our system recognizes it and can perform transactions in the store.

10.2 If the user does not want cookies to be installed on his hard drive, he must configure his Internet browsing program to not receive them. Likewise, the User may destroy the cookies freely. In case the User decides to deactivate the cookies, the quality and speed of the service may decrease and even lose access to some of the services offered on the web.

10.3 We warn about the use of analysis cookies on our website, for more information see our section of cookies policy where it is explained in detail what we use and how to proceed with its deactivation.

11. Comments and suggestions.

Your comments and suggestions will be welcomed. We kindly ask you to send us such comments or suggestions through our email [email protected]. We greatly appreciate your collaboration and we will try as much as possible to satisfy the suggestions of our users.

12. Gifts.

Gifts included in promotions may be replaced without prior notice with similar items due to out of stock.

13. Stills

When accepting the terms and conditions, the client is responsible for the fact that the data provided in the payment details form is true and that the good is going to be used by the person to whom the invoice is intended.

14 Guarantee

For the guarantees of machines and tools for use particular or domestic, the guarantee will be applied according to the current law. For the guarantees of machines and tools for use answer The manufacturer's warranty policy will apply.

15. Discounts

Products with gifts to which a special discount is applied will be exempt from the included gifts.